Feel free to contact us if you have specific cleaning needs outside of these services!
Booking a cleaning service with us is quick and easy! Simply go to our Booking Page, choose your desired service (Standard, Deep, or Move-In/Move-Out), select a date and time that works for you, and complete the booking form. Once confirmed, we’ll send you a reminder email before your cleaning appointment.
No, you do not need to be home during the cleaning service. If you prefer, you can arrange to leave a key with us or unlock the door remotely if necessary. Just make sure that we have clear instructions on where to access the property, and your space will be cleaned as scheduled.
We proudly serve the Northern Virginia area, including the Dulles region and surrounding areas such as:
If you’re unsure if we cover your area, feel free to contact us!
We recommend tidying up before our team arrives by removing any personal or valuable items. This allows our cleaning staff to focus on the actual cleaning. Please ensure that the areas to be cleaned are accessible (i.e., clear floors, no obstructions), and that pets are either secured or kept away from the cleaning areas. If you have specific instructions, don’t hesitate to let us know when booking!
We offer easy and secure online payments. Payment is processed at the time of booking via credit or debit card. We also accept major payment methods including PayPal. If you need assistance with payment options, feel free to reach out to us.
No, you don’t need to provide any cleaning supplies. Our team comes fully equipped with all necessary cleaning products and tools to get the job done. We use high-quality, eco-friendly products that are safe for your family, pets, and the environment.
Customer satisfaction is our top priority. If you’re not completely satisfied with your service, please let us know within 24 hours, and we will address the issue. We offer a full-service guarantee to ensure that our customers are 100% happy with the results.
However, please note that we do not offer a money-back guarantee. Instead, we’ll promptly address any concerns to ensure you are fully satisfied with the outcome.
Our prices vary depending on the size of your home or office, the type of service you choose, and the frequency of the cleaning. We offer competitive pricing with transparent rates, and no hidden fees. You can get an instant quote when you book a cleaning service online.
The duration of your cleaning service depends on the size and condition of the area being cleaned. On average:
We’ll provide a more accurate estimate when you book your service.
Yes! We understand that flexibility is important for our customers. We offer cleaning services during the evening hours and on weekends. Simply choose a time that works best for your schedule when booking your cleaning online.
Yes, all our cleaning staff are fully insured, background-checked, and trained to provide the highest level of service. You can trust that your home or office will be in safe hands.
We understand that plans can change. If you need to cancel or reschedule your cleaning service, please do so at least 24 hours in advance to avoid any cancellation fees. Cancellations made less than 24 hours before the scheduled service will incur a small fee.
Yes, we offer some flexibility in tailoring your cleaning service to your specific needs. During the booking process, you can select additional services or special requests such as cleaning specific rooms or areas in more detail. Please let us know any customization requirements ahead of time.